The platform records what has happened, not what is merely expected.
Clients can see when a quote is created, when an order is accepted, when a supplier batch is run, when storage is recorded, and when insurance has been updated.
Indicative pricing
Recorded custody updates
Auckland storage model
Buy and track physical gold with clear status updates at every stage.
Solidus gives clients a cleaner way to request indicative gold quotes, complete onboarding, place orders, and follow each holding from accepted order through supplier batching, collection, storage, reconciliation, and insurance. The platform is built to show recorded progress - not assumed progress.
Prices shown on this website are indicative. A firm customer quote exists only when
Solidus issues it in the application and it remains within its stated validity
window.
Minimum first funded order NZ$5,000.00. Minimum repeat funded order NZ$1,000.00.
Indicative quotes show the configured dealing spread together with settlement and storage charges before you proceed.
Minimum first funded order NZ$5,000.00. Minimum repeat funded order NZ$1,000.00.
Indicative quotes show the configured dealing spread together with settlement and storage charges before you proceed.
Storage siteCommonwealth Vault105 Queen Street, Auckland
Insurance placementRothburyBroker-led placement model
Public reportingProof historyPublished separately from statements
Service visibilityStatus pageComponents and incidents shown publicly
How the customer process works
Solidus is built around a staged physical-gold workflow. That means the customer sees when a quote is created, when an order is batched, when bullion is collected, and when the holding has actually reached stored, reconciled, and insured status.
1. Onboarding and quote
Clients sign in, complete onboarding, accept the key disclosures, and request an indicative quote in the app. Each quote shows quantity, currency, configured charges, validity, minimum order requirements, and the next supplier cut-off window.
2. Order and custody tracking
Once a quote is accepted, the order moves through payment, compliance, batching, supplier ordering, collection, and storage. The application keeps each stage visible so the customer can see what has been recorded.
3. Proof, statements, and support
Customers can view holdings, statements, public proof history, service status, support tickets, and redemption workflows in one place. That helps the platform stay clear after the initial purchase, not only at the point of sale.
Storage location
Storage is recorded at Commonwealth Vault, 105 Queen Street, Auckland once the relevant holding reaches the stored stage in the platform.
The public wording is deliberate. Solidus avoids saying a holding is already stored until the recorded status supports that statement.
Solidus is configured as a premium managed bullion platform rather than a low-margin bulk trading venue.
Operating cadence
Solidus places supplier orders with Commonwealth Vault twice each business day, subject to cut-off times, operational constraints, and provider availability.
Purchased bullion is collected for storage once each business day and moved into the relevant safe deposit box arrangement before the holding is marked stored.
Insurance administration
Insurance placement is arranged through Rothbury Insurance Brokers Limited. Solidus reviews and updates insured values as holdings change, but cover remains subject to final policy wording, insurer acceptance, limits, deductibles, and exclusions.
What the platform makes clear
- Whether a displayed price is indicative or part of a live customer quote, including the configured dealing spread and fixed charges shown at quote time.
- Whether an order is still waiting on payment, compliance, batching, or collection, and whether minimum first or repeat order thresholds have been met.
- Whether bullion has reached the stored, reconciled, and insured stages.
- Whether a statement, proof publication, or support reply relates to your own account or a separate public record.
- Whether any digital token remains a supplementary record rather than a stand-alone title document.
Key client notices
Treat a holding as stored, reconciled, or insured only when the application shows
the relevant status and your account records support it.
Any digital token or NFT is a supplementary platform record unless the governing
Solidus terms expressly give it separate legal effect.
Published proof snapshot
Solidus can publish reconciliation snapshots showing the latest stored, reconciled, and insured holdings totals included in the public proof layer.
Report IDPending
Customer records0
Total grams0.000
Insured value NZD0.00
No published reconciliation summary is available yet.
How public proof fits in
Public proof history sits alongside private statements. Customers can compare their own account records inside the app with the latest published proof layer and service-status information.
Awaiting the latest published proof report.Proof summary, digest, and insured-value detail will appear here once a report
has been published.
Platform service status
Solidus publishes a live service-status summary covering the website, application, API, compliance flows, custody operations, and support centre.
Overall statusLoading
Active incidents0
Components0
Latest update-
Loading service status…
Public service detail
Awaiting service status.Component health and incident detail will appear here.
Published proof history
Solidus can publish a series of reconciliation summaries so customers can review how the public proof layer changes over time.
Awaiting proof history.Published proof history will appear here.
Why this matters
A premium bullion platform should do more than say that it is secure. It should show published proof history, explain service availability, and make incidents visible when they happen.
Solidus is built to pair customer records with public proof and service
visibility.
Client documents
Terms and conditions
How quotes, orders, staged status updates, payments, storage, and customer rights work.
Custody and insurance terms
How storage, reconciliation, insurance administration, and supplementary platform records are described.
Privacy policy
How website, app, verification, wallet-screening, and operational records are collected, used, stored, and protected.
Redemption and withdrawal
How a client can request release, transfer, or sale of holdings once operational checks are complete.
Complaints and support
How to raise concerns, what response times look like, and how a matter can be escalated.
Transparency
Public proof history, service status, custody controls, and the operating model behind Solidus reporting.
Open the app
Sign in, request a quote, track orders, review holdings, and download account records.
Frequently asked questions
Is the website price the final purchase price?
No. Website pricing is indicative. Customers should rely on the quote and order record inside the application for the actual customer workflow.
When is gold treated as stored?
Only when Solidus records the stored stage after collection and storage placement. Until then, the holding is still moving through the operational workflow.
When is insurance shown in the app?
Insurance is shown only after the platform records reconciliation and the relevant insurance update. A general reference to insurance administration does not mean every holding is already insured.
Do digital tokens prove legal ownership on their own?
No. A token or NFT is a supplementary platform record unless the governing Solidus terms expressly attach separate legal rights to it.
Can I request redemption or a sell-back through Solidus?
Yes, where the relevant product and holding are eligible. Redemption and sell-back requests still go through identity, operational, and settlement checks before they are completed.